Expression of Interest – Community Transport Researcher

August 25, 2021

Alice Springs Community Transport Research


As part of Child Friendly Alice, the Alice Springs Community Transport Research Project has been commissioned by a number of leading community based agencies and government departments in Alice Springs. A number of NT Government and non-government agencies have jointly funded this research project. These organisations are also represented on the Child Friendly Alice Transport Working Group, which is focused on addressing persistent transport disadvantage in Alice Springs.


The purpose of this Research Project is to better understand transport disadvantage in Alice Springs as it impacts on children and families, and identify new and alternative ways of addressing community transport issues.

Project Overview

Work on this Research Project commenced in May 2021. Unfortunately, due to unforeseen personal circumstances, the appointed project researcher has had to withdraw. As a result, we are now seeking a Researcher/Research Institute to resume the project. The researcher will be expected to continue with the collection of research data (qualitative and quantitative), undertake analysis, and develop possible recommendations to transport disadvantage in Alice Springs. The project is situated in Alice Springs and as the project researcher, you will work with, and report to the Transport Working Group of Child Friendly Alice. In this role you will need to effectively engage with a wide variety of government, non-government services and community members, particularly those who are most impacted by transport disadvantage, as well as those who access – or have a need to access – transport services in our community.

Project activities

  • Using a combination of qualitative research methodology (e.g. surveys and interviews) to analyse data on transport disadvantage in Alice Springs, including Amoonguna community
  • Determine gaps in passenger transport networks
  • Undertake a literature review on research related to transport in Alice Springs
  • Engage with various government and non-government organisations
  • Engage with community members, including First Nations people
  • Examine ways of making existing services and systems more responsive to community need


  • Identify alternative approaches to better address transport disadvantage in Alice Springs, supported by the evidence
  • Assess mobility management options including sharing of resources
  • Provide the working group status reports at agreed intervals
  • Provide a final report with recommendations


Inclusions: geographical – Alice Springs and Amoonguna are included for this project

Exclusions: geographical – Remote communities outside of Alice Springs and Amoonguna will not be considered as part of this project

Timeframe: To be negotiated

See attached project scope for more information.


Mixed methods qualitative and quantitative are proposed. Service surveys, interviews and gathering of transport data has been undertaken by the previous Researcher. A small number of surveys have been returned and collated, as well as the write up of the interviews that were conducted. Interviews will need to be undertaken with identified key services who have not yet been interviewed. Additionally, follow up on survey responses with services may be required.

Interviews to be undertaken with purposively sampled key service delivery and community organisations, community members who are transport users and/or community members with an identified need for transport services. Qualitative data can be used to direct and interpret quantitative data.

We are seeking researchers/project managers who have the following skill set:

  • Knowledge of research methodologies and techniques
  • Experience in undertaking qualitative and quantitative analysis
  • Previous experience undertaking a community research project
  • Ability to communicate with a diverse range of stakeholders, including government agencies and community members
  • High level written communication skills
  • Relevant industry experience and/or formal qualifications

If you have previous experience leading and conducting research projects and are available for an immediate start, we would love to hear from you!

Funding Available


$45,000 GST exclusive
EOI Application


Applicants are required to provide their CV and a summary (no more than 2 pages) outlining skills, knowledge and experience and why you should be considered for this vacancy
EOI Closing Date  


Wednesday 8 September 2021
EOI Submission Dira Horne

Contact for further information Dira Horne


Supporting documentation ·       Project scope

·       Transport Working Group Terms of Reference

·       Letter to Candidates

·       Transport working group proposal to NT Government (available on request)


 Transport Disadvantage in Alice Springs – Project Scope

This project has been commissioned by a number of leading community based agencies and government departments in Alice Springs. At the heart of the project is an attempt to better understand transport disadvantage in Alice Springs and new ways of addressing the social issues involved.

The project will be divided into three stages:

Stage One: Research into transport disadvantage in Alice Springs.

Stage Two: a review of existing transport services in Alice Springs including formally licenced and community operated systems.

Stage Three: A review of possible responses to the results of the review.


Stage 1

This will be the exploratory stage and will involve a number of activities including:

A survey of community service organisations in Alice Springs which will explore their experience or knowledge of transport disadvantage, their provision of transport services to address transport disadvantage and the resources they use to do this.

  • Interviews with key government agencies and non-government organisations. An initial list of organisations to be interviewed will be complemented by those organisations that indicate on the survey that they would like to provide further information.
  • Once the survey has been completed there will be a review of the most significant areas of transport disadvantage and a method will be designed to contact and consult with people (or parents or guardians) most affected by a lack of transport options. For example, meetings with Town Camp residents will be organised at seven community centres in conjunction with Tangentyere Council.
  • A report will be produced outlining the results of this stage of the research.

At the end of this stage we will have a better understanding of where transport disadvantage exists and to what extent.

Stage 2 

Stage 2 involves the identification of possible strategies to address transport disadvantage in Alice Springs. This stage will start with a review of existing passenger transport services including those provided by community organisations and educational institutions. Much of this information will be contained in the results of the initial survey.  This may be followed up with requests for further information or clarification.

A short review of public transport in Alice Springs will also be undertaken which will include public bus services, taxi services and minibus services.

This stage will also involve a review of community transport responses in Australian towns of a similar size to Alice Springs.

Stage 3

The purpose of this stage will be to develop or define possible responses to transport disadvantage in Alice Springs.

The responses that will be considered may include:

  • The establishment of a new community transport service; and
  • A mobility management approach which focuses on the needs of individuals or groups for transport rather than the mode.

The final report will be presented to Government and may include, evidence based recommendations for Government on the adequacy of commercial passenger vehicle (taxi, minibus, private hire) and public transport services in Alice Springs.

Other approaches may be considered depending on the analysis of the research.


  1. Initial consultations with members of the Steering Group.
  2. Completion and analysis of the transport disadvantage survey.
  3. Completion of follow-up consultations or consequential surveys.
  4. Completion of the analysis of existing passenger transport services.
  5. Review of possible approaches to transport disadvantage in Alice Springs.
  6. Final report with recommendations.


The project is to be completed by the end of 2021. Progress reports will be provided to the Steering Group as and when milestones are completed.

Project consultant

The project will be undertaken by Transport Planning and Management who will undertake the task for a fixed fee.

Steering Group Contacts

Sarah Holder (NTCOSS) email: Tel: 08 8948 6651

Dira Horne (Anglicare)


Tel: 08 8951 8000

TERMS OF REFERENCE – Child Friendly Alice Transport Working Group


Child Friendly Alice brings together around 30 key members from multiple service providers and organisations, creating an opportunity to identify opportunities to improve current practice across the Child and Family sector and address challenges as they arise.  It is also a conduit for community voice and concerns.

Overwhelmingly, transport has been identified as a reoccurring roadblock for equitable access by families and children to services and other facilities in Alice Springs, and impacts people’s ability to access work, health, affordable food, education and other essential services. In addition a key issue identified has also been the lack of funded bus services to support participation of children in pre-school.

A 2014 study by Tangentyere showed that 76 per cent of Town Camp residents could not access a car in a state of emergency, and many of the Town Camps are located more than 500 metres outside the public transport radius (with some located more than 1km from a bus stop). Many residents have little choice but to rely on costly taxis due to limited bus services and lack of private transport, diverting much-needed money away from food, clothing, housing and other essentials.


The Transport Working Group will focus on the following objectives: 

  • Acting on community level feedback regards transport inequity across Alice Springs that affects engagement with:
    • employment
    • education including pre school
    • health
    • the local economy
    • social connectedness.
  • To activate mechanisms that assist in better understanding transport disadvantage in Alice Springs.
  • Identification of new and alternative ways of addressing community transport issues.


The Transport Working Group will comprise of one representative from each of the organisational members listed below:

  • Anglicare NT (Chair)
  • NT Health Central Australia Region*
  • Central Australian Aboriginal Congress
  • Children’s Ground
  • Community Housing Central Australia
  • Connected Beginnings, Department of Education
  • Department of Chief Ministers and Cabinet
  • Department of Infrastructure Planning and Logistics
  • Lutheran Community Care
  • NT Council of Social Service
  • Red Cross
  • Tangentyere Council

The composition of the membership will be reviewed yearly.

 * Denotes representatives that are members for the Community Transport Research only.


If at any meeting the Chair is not available for a meeting, working group members may choose another member of the working group to chair the meeting.


The Working Group may invite such other persons with appropriate qualifications, expertise and skills to attend meetings or assist the group from time to time as it regards appropriate.


The role of individual members of the Working Group is to:

  • Attend and participate in meetings, and if necessary nominate a proxy
  • Provide commitment to achieving project outcomes
  • Assist in fostering collaboration with key stakeholders to achieve outcomes
  • Championing the project within work organisations and to partner stakeholders
  • Sharing communication within their individual agency


All members of the Working Group will declare all existing or potential conflicts of interest to the Secretariat and stand aside when conflict of interest arises (i.e. commercial interest).


The group shall meet at least bi monthly, or as necessary depending on specific projects or activities of the group.


Decisions are made by consensus, where possible. If there is disagreement, the majority vote will determine the decision.


The quorum for the meeting shall be half plus one of the Working Group members. Visitors or guest speakers do not form part of the quorum.


  • The Secretariat support will be provided by Connected Beginnings. The responsibilities of Secretariat support will be to draw up the agenda and circulate it together with explanatory documentation, to Working Group members at least five (5) days before each meeting.
  • The Secretariat in conjunction with the Chair will ensure that any activities associated with the group are reported on and actions are followed up to ensure completion of the identified tasks and accurate record keeping.
  • The Secretariat shall be responsible for keeping the minutes of the meetings. Minutes shall be prepared no later than five (5) days after the meeting and circulated to Working Group members for comment.


  • To initiate advocacy for funding to undertake research into transport issues in Alice Springs.
  • With funding, oversight research projects, including the scope of works, successful awarding of contract/s and outcomes. Outcomes should focus on:
    • The development of evidenced based options and recommendations to address identified transport disadvantage to meet the needs of Alice Springs community


The working group will report to the Child Friendly Alice Advisory Group. From time to time when specific projects for example transport research are occurring there may be other reporting mechanisms identified relevant to the nature of these pieces of work.


The Working Group will review the Terms of Reference every year


Contact us!

Want to know more about Child Friendly Alice? We’d love to hear from you. New members are welcome to join our Working, Advisory and Backbone groups.

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Child Friendly Alice acknowledges and honours First Nations peoples, paying respect to Elders past and present as custodians of this land. In Mparntwe (Alice Springs), we live and work on Arrernte country.

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